- Challenges in generating contracts.
- Challenges in monitoring project tasks duration and other activities.
- Challenges due to limited functionalities in the client’s existing app( PM Milestone).
- Created a new app with customized features.
- Implemented the app within Salesforce using custom configurations.
- Convenience in managing audits.
- Quick updates can be seen from the auditors.
- Improved operational efficiency with tailored features.
Our client is a customer focused international registrar with a unique approach to registration. They offer top-notch customer service to organizations of various sizes and types. Their global presence allows them to effectively and efficiently serve clients regardless of their location.
The client wanted Technology Mindz to replace their existing audit management app with a more efficient application featuring customized capabilities. Their objective was to simplify and optimize their operations.
We gained a thorough understanding of the client’s needs and proceeded to create a new application with additional features tailored to their requirements.
- Business consulting and services
- Reduced operational efficiency due to limited features of their current audit management application.
Easy Tracking: The new app is designed to track and manage the projects, milestones, tasks, blocked tasks, overdue tasks, time, expense budgets, and has detailed reporting capabilities.
Increased customer satisfaction: Customer satisfaction increased significantly as they received timely updates on the progress of their orders and contracts.
Automated audits: Audits were automatically generated after product addition and scheduling which saved a lot of time.
Increased transparency: Increased transparency since updates from auditors were now received quickly with the new application.
Streamlined processes: The new app helped the client to save time with automated and streamlined processes. It also provided a centralized location to manage all the data related to audits, auditors and customers at one place.