Salesforce Service Cloud services

We help you drive productivity by delivering seamless customer support services.

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    Salesforce Service Cloud

    Salesforce Service Cloud is a customer service software that allows you to provide trustworthy services from anywhere, at any time. With its robust capabilities, it helps you to rapidly adapt the changes and scale up customer service processes through automation.
    • It helps decrease support cost by 27%.
    • It helps increase customer retention by 34 %.
    • It helps increase agent productivity by 40%.
    • It helps faster case resolution by 31%.

    Get the most out of Salesforce Service Cloud

    At Technology Mindz, we offer the best Salesforce Service Cloud services to help you with an exceptional customer service experiences. Our team of certified experts leverage the full potential of Service Cloud to streamline and automate customer support processes, reduce support costs, and boost customer satisfaction.

    Our solution enables you to effectively manage customer information and efficiently resolve customer issues. With AI built into the solution, you gain smarter insights from your business data. Trust us to help you streamline your customer service processes and enhance your customer experience with Salesforce Service Cloud.

    Our services

    Industries we serve

    A decade of real-life experience helps us acquire expertise and domain knowledge of business models and processes across multiple industries.

    Our projects

    We contribute to hundreds of projects annually through technologies that accelerate performance and innovation across multiple industries.
    ow has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce
    How has a US non-profit organization increased their user satisfaction by upgrading Salesforce

    How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce Challenges-Poor performance due to legacy fields and code. -Slow transition time. Solution-Remove no longer used code and data models. -Refactor the remaining code. -Create code-free solutions for the objects where bulk processes fail. Results-Increased user satisfaction by [...]

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    How has a leading Canadian fintech company improved its customer's financial situation by automating its process
    How has a leading Canadian fintech company improved its customer’s financial situation by automating its process

    How has a leading Canadian fintech company improved its customer's financial situation by automating its process Challenges- Manual processing - Lack of standardization - Maintaining missing data of loan applications Solution- A central and customize system for managing proprietary lending process Results- Streamlined process for: - Faster loan application tracking [...]

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    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects
    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects

    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects Challenges- Prepare, manage, and schedule personalized emails for prospects. - Analyze the brand’s position in the market. - Give personalized and quick responses to all the comments and queries on social media. Solution- Installed and [...]

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    Insights

    Providing technical knowledge creates a knowledgeable community. We are proud to know as knowledge warriors
    How Salesforce’s Latest Tools Can Revolutionize Your Sales Process?

    Are you tired of spending hours on routine tasks and administrative work? Do you wish you could focus on selling and building relationships with your customers instead? Then you won't want to miss out on what these tools have to offer. By reducing the time you spend on routine tasks, [...]

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    Unlock the Power of Salesforce with ChatGPT Integration

    Integrating ChatGPT with Salesforce provides real-time support, enhances accuracy and productivity, and improves the user experience, giving businesses an edge in customer relationship management.

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    Get The Most Out Of Your Salesforce Investment

    Technology Mindz offers solutions to help businesses maximize their Salesforce investment and achieve a higher return on investment. By prioritizing KPIs like profitability and customer satisfaction, we offer services that cover customization, automation, data analytics and forecasting, and training and collaboration. Get more details by reading the blog.

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    We are a full-blown Salesforce Partner with a decade of real-life experience!

    Stimulate Your Business Growth With Us
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