Get the most out of Salesforce

We aim to provide you with best-in-class Salesforce maintenance and support services that help you serve your end-users better.

Connecting is rewarding

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    Years IT Sector Experience

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    Years Domain Expertise

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    Global Projects

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    Domain Verticals

    Salesforce support

    Our focus is to provide you with a comprehensive range of support services that help you meet your business goals via Salesforce. We aim to give you top-notch experiences while using Salesforce by providing 24/7 assistance, keeping your systems bug-free, regularly updating them, and much more.
    Hassle-free administration

    Providing you with a seamless Salesforce experience so that you focus only on your tasks without worrying about system administration.

    Performance check-up

    Evaluating your Salesforce performance to help you get more leads, increase win rate, quicker case resolution, and increase customer retention.

    Continuous system monitoring

    Monitoring your system’s security and functionality on an ongoing basis, enable you to enjoy Salesforce at its best.

    Our Salesforce support services

    System evolution

    We upgrade your Salesforce environment as per your business requirements without causing any disruption in the ongoing work.

    User training

    We provide assistance and support that increases user readiness towards Salesforce and its products and help the organization achieve its goals.

    Health check reports

    We augment your Salesforce capabilities by performing regular check-ups of the systems and keeping in line with the latest updates.

    24/7 Resource availability

    We provide around-the-clock support and maintenance services to ensure that your Salesforce performance is never compromised, no matter which part of the globe you reside in.

    Customer support

    We aim to identify and resolve issues in your Salesforce as soon as possible, no matter how complex they are, to deliver you a smooth Salesforce experience.

    Data maintenance

    With us, you don't have to worry about your data. We address all the data-related functionalities of your Salesforce software, from uploading data to cleansing it and setting up duplicate and validation guidelines.

    Custom development

    With our experienced Salesforce consultants, we always keep an eye on the latest CRM trends and implement them in your Salesforce environment that enriches your current usage.

    Certified staff

    We have a team of Salesforce-Certified experts who have a deep knowledge of Salesforce features and functionalities. They are proficient in creating sound, scalable and top-level solutions tailored to your business needs.

    Security

    We guard your data against any scams, identity theft, or misuse by third parties. We completely adhere to the security protocols to keep your business information secure and safe.

    Help desk

    Our Salesforce help desk is always at your service. Have any doubts or queries, feel free to reach us. We will be glad to assist you with the best possible solutions.

    Upgradation without disruption

    We ensure seamless integration of your Salesforce system with various external systems taking care of all the complexities and keeping the system intact with no disruptions.

    Salesforce products we work with

    We customize Salesforce products and build integrations with our sound practical knowledge and Salesforce best practices.
    Salesforce customer 360 – Accelerate growth and efficiencies

    A single view of customer data across marketing, sales, commerce, production, service, finance, and across the organization.

    Sales cloud - One platform for the complete sales process

    Opportunity management, Sales automation, Forecast management, Revenue cloud, Sales engagement, Territory planning, etc

    Service cloud – Winning hearts through a connected experience

    Case management, Automation, Analytics, Self-service, Field-service, Digital engagement, Omni-channel engagement, etc

    Marketing cloud – Building a trusted relationship for life

    Customer data platform, Personalization, Engagement, Account engagement, Intelligence, Loyalty management, etc

    Commerce cloud – Flexible tools, easy automation, trusted by leaders

    B2C commerce, B2B commerce, D2C, Dynamic content management, AI for commerce, Order management, Payments, etc

    Experience cloud – Customer-first experience from anywhere

    Partner relationship management, business integrations customer service, building your experiences, connecting your customers, etc

    Salesforce Einstein – Rapid adoption of AI across Salesforce

    Built-in AI to engage with empathy, increases productivity, and scales connected customer experiences across the organization.

    Tableau – Revealing the power of data

    Sales– turns data into measurable growth.
    Service– insights from CSAT.
    Marketing– data-driven insights for campaign optimization.

    Mulesoft – Connected experience faster

    Anypoint exchange, design center, anypoint security, mule runtime engine, management center for connecting any system, anywhere.

    Slack – Empowering collaboration

    Improves collaboration and communication between teams and helps to deliver exceptional experiences that accelerate business growth. It is beneficial for all teams, be it- sales, service, marketing or project management.

    Industries we serve

    A decade of real-life experience helps us acquire expertise and domain knowledge of business models and processes across multiple industries.

    Our projects

    We contribute to hundreds of projects annually through technologies that accelerate performance and innovation across multiple industries.
    ow has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce
    How did a US non-profit organization increased their user satisfaction by upgrading Salesforce

    How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce Challenges-Poor performance due to legacy fields and code. -Slow transition time. Solution-Remove no longer used code and data models. -Refactor the remaining code. -Create code-free solutions for the objects where bulk processes fail. Results-Increased user satisfaction by [...]

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    How has a leading Canadian fintech company improved its customer's financial situation by automating its process
    How has a leading Canadian fintech company improved its customer’s financial situation by automating its process

    How has a leading Canadian fintech company improved its customer's financial situation by automating its process Challenges- Manual processing - Lack of standardization - Maintaining missing data of loan applications Solution- A central and customize system for managing proprietary lending process Results- Streamlined process for: - Faster loan application tracking [...]

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    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects
    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects

    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects Challenges- Prepare, manage, and schedule personalized emails for prospects. - Analyze the brand’s position in the market. - Give personalized and quick responses to all the comments and queries on social media. Solution- Installed and [...]

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    Insights

    Providing technical knowledge creates a knowledgeable community. We are proud to know as knowledge warriors.
    ow has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce
    How did a US non-profit organization increased their user satisfaction by upgrading Salesforce

    How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce Challenges-Poor performance due to legacy fields and code. -Slow transition time. Solution-Remove no longer used code and data models. -Refactor the remaining code. -Create code-free solutions for the objects where bulk processes fail. Results-Increased user satisfaction by [...]

    Read more
    How has a leading Canadian fintech company improved its customer's financial situation by automating its process
    How has a leading Canadian fintech company improved its customer’s financial situation by automating its process

    How has a leading Canadian fintech company improved its customer's financial situation by automating its process Challenges- Manual processing - Lack of standardization - Maintaining missing data of loan applications Solution- A central and customize system for managing proprietary lending process Results- Streamlined process for: - Faster loan application tracking [...]

    Read more
    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects
    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects

    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects Challenges- Prepare, manage, and schedule personalized emails for prospects. - Analyze the brand’s position in the market. - Give personalized and quick responses to all the comments and queries on social media. Solution- Installed and [...]

    Read more

    What our customers are saying about us

    Technology Mindz was a great partner for us to help redesign our salesforce environment. We could not use our current Salesforce environment to support our business processes or sales or contract management processes. Technology Mindz has helped us change the Salesforce configuration to support our business process and customer engagement.

    Dustin Fennell

    Technology Mindz was a great partner for us to help redesign our salesforce environment. We could not use our current Salesforce environment to support our business processes or sales or contract management processes. Technology Mindz has helped us change the Salesforce configuration to support our business process and customer engagement.

    Global Agricultural company

    Technology Mindz come our rescue with our Salesforce Org! Technology Mindz was able to provide the proper assistance when I could not get help from Salesforce Technical Support and were extremely intelligent. Every meeting brought us closer to finishing our requests, and every time we talked, announced that the request had been completed and the coding had been fixed.

    Sara Hernandez

    Technology Mindz was a great partner for us to help redesign our salesforce environment. We could not use our current Salesforce environment to support our business processes or sales or contract management processes. Technology Mindz has helped us change the Salesforce configuration to support our business process and customer engagement.

    Dustin Fennell

    Technology Mindz was a great partner for us to help redesign our salesforce environment. We could not use our current Salesforce environment to support our business processes or sales or contract management processes. Technology Mindz has helped us change the Salesforce configuration to support our business process and customer engagement.

    Global Agricultural company

    Technology Mindz come our rescue with our Salesforce Org! Technology Mindz was able to provide the proper assistance when I could not get help from Salesforce Technical Support and were extremely intelligent. Every meeting brought us closer to finishing our requests, and every time we talked, announced that the request had been completed and the coding had been fixed.

    Sara Hernandez

    Salesforce Certifications

    We have a dedicated team of Salesforce-certified consultants who have a wealth of knowledge to help you get most out of your Salesforce instances.

    Platform Developer 1
    Platform developer 2
    Certified System architect
    Application architect
    Integration architect
    Sales cloud consultant
    Service cloud consultant
    Experience cloud consultant
    Marketing cloud consultant
    Commerce developer and architect
    Administrator
    Paradot consultant
    CPQ specialist
    Field service consultant
    Nonprofit cloud consultant
    Stimulate your business growth with us

    Collaborate with us for performance enhancing Innovations that add to your Salesforce value.

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