Get the most out of Salesforce
We aim to provide you with best-in-class Salesforce maintenance and support services that help you serve your end-users better.
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Salesforce support
Our focus is to provide you with a comprehensive range of support services that help you meet your business goals via Salesforce. We aim to give you top-notch experiences while using Salesforce by providing 24/7 assistance, keeping your systems bug-free, regularly updating them, and much more.
Hassle-free administration
Providing you with a seamless Salesforce experience so that you focus only on your tasks without worrying about system administration.
Performance check-up
Evaluating your Salesforce performance to help you get more leads, increase win rate, quicker case resolution, and increase customer retention.
Continuous system monitoring
Monitoring your system’s security and functionality on an ongoing basis, enable you to enjoy Salesforce at its best.
Our Salesforce support services
System evolution
We upgrade your Salesforce environment as per your business requirements without causing any disruption in the ongoing work.
User training
We provide assistance and support that increases user readiness towards Salesforce and its products and help the organization achieve its goals.
Health check reports
We augment your Salesforce capabilities by performing regular check-ups of the systems and keeping in line with the latest updates.
24/7 Resource availability
We provide around-the-clock support and maintenance services to ensure that your Salesforce performance is never compromised, no matter which part of the globe you reside in.
Customer support
We aim to identify and resolve issues in your Salesforce as soon as possible, no matter how complex they are, to deliver you a smooth Salesforce experience.
Data maintenance
With us, you don't have to worry about your data. We address all the data-related functionalities of your Salesforce software, from uploading data to cleansing it and setting up duplicate and validation guidelines.
Custom development
With our experienced Salesforce consultants, we always keep an eye on the latest CRM trends and implement them in your Salesforce environment that enriches your current usage.
Certified staff
We have a team of Salesforce-Certified experts who have a deep knowledge of Salesforce features and functionalities. They are proficient in creating sound, scalable and top-level solutions tailored to your business needs.
Security
We guard your data against any scams, identity theft, or misuse by third parties. We completely adhere to the security protocols to keep your business information secure and safe.
Help desk
Our Salesforce help desk is always at your service. Have any doubts or queries, feel free to reach us. We will be glad to assist you with the best possible solutions.
Upgradation without disruption
We ensure seamless integration of your Salesforce system with various external systems taking care of all the complexities and keeping the system intact with no disruptions.
Salesforce products we work with
We customize Salesforce products and build integrations with our sound practical knowledge and Salesforce best practices.
Salesforce customer 360 – Accelerate growth and efficiencies
A single view of customer data across marketing, sales, commerce, production, service, finance, and across the organization.
Marketing cloud – Building a trusted relationship for life
Customer data platform, Personalization, Engagement, Account engagement, Intelligence, Loyalty management, etc
Experience cloud – Customer-first experience from anywhere
Partner relationship management, business integrations customer service, building your experiences, connecting your customers, etc
Salesforce Einstein – Rapid adoption of AI across Salesforce
Built-in AI to engage with empathy, increases productivity, and scales connected customer experiences across the organization.
Tableau – Revealing the power of data
Sales– turns data into measurable growth.
Service– insights from CSAT.
Marketing– data-driven insights for campaign optimization.
Mulesoft – Connected experience faster
Anypoint exchange, design center, anypoint security, mule runtime engine, management center for connecting any system, anywhere.
Slack – Empowering collaboration
Improves collaboration and communication between teams and helps to deliver exceptional experiences that accelerate business growth. It is beneficial for all teams, be it- sales, service, marketing or project management.
Industries we serve
A decade of real-life experience helps us acquire expertise and domain knowledge of business models and processes across multiple industries.
Advisory/Consulting
We assist in excelling the changing client behavior and delivering your valuable services promptly to help maintain the existing clientele while searching for new ones.
Real estate
We help transition to more efficient processes by helping you manage inventories, properties, accounts, site visits, and more.
Healthcare
We assist you in accelerating acquisition, registration, service, and innovation. Let your focus be on patients.
Education
We help to make work seamless by collaborating all data on admission, verification, assessment, alumni management, CRM etc., in one place.
Professional services
We equip you with technology that assists in proper management of projects, resource planning and delivering valuable services, which helps maintain the existing clientele while searching for new ones.
Banking and finance
We assist in addressing challenges like transitioning from traditional institutions to providing innovative solutions, meeting customer demands, preventing data breaches and more.
E-commerce
Our technology expertise empowers you to provide seamless experiences that inspire and convert modern connected shoppers that help you grow and succeed.
Our projects
We contribute to hundreds of projects annually through technologies that accelerate performance and innovation across multiple industries.
September 30, 2022
How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce Challenges-Poor performance due to legacy fields and code. -Slow transition time. Solution-Remove no longer used code and data models. -Refactor the remaining code. -Create code-free solutions for the objects where bulk processes fail. Results-Increased user satisfaction by [...]
September 28, 2022
How has a leading Canadian fintech company improved its customer's financial situation by automating its process Challenges- Manual processing - Lack of standardization - Maintaining missing data of loan applications Solution- A central and customize system for managing proprietary lending process Results- Streamlined process for: - Faster loan application tracking [...]
September 12, 2022
How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects Challenges- Prepare, manage, and schedule personalized emails for prospects. - Analyze the brand’s position in the market. - Give personalized and quick responses to all the comments and queries on social media. Solution- Installed and [...]
Insights
Providing technical knowledge creates a knowledgeable community. We are proud to know as knowledge warriors.
September 30, 2022
How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce Challenges-Poor performance due to legacy fields and code. -Slow transition time. Solution-Remove no longer used code and data models. -Refactor the remaining code. -Create code-free solutions for the objects where bulk processes fail. Results-Increased user satisfaction by [...]
September 28, 2022
How has a leading Canadian fintech company improved its customer's financial situation by automating its process Challenges- Manual processing - Lack of standardization - Maintaining missing data of loan applications Solution- A central and customize system for managing proprietary lending process Results- Streamlined process for: - Faster loan application tracking [...]
September 12, 2022
How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects Challenges- Prepare, manage, and schedule personalized emails for prospects. - Analyze the brand’s position in the market. - Give personalized and quick responses to all the comments and queries on social media. Solution- Installed and [...]