Salesforce Commerce Cloud services
Drive sales, boost productivity, and delight customers with our Salesforce Commerce Cloud services.
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At Technology Mindz, we understand the importance of having a robust e-commerce platform that aligns with your business goals and customer needs. Our approach involves a deep understanding of your business objectives, market trends, and customer behavior to create custom-tailored solutions that meet your unique requirement.
Our team comprises of certified Salesforce Commerce Cloud developers, designers, and consultants with a wealth of experience in e-commerce, technology, and business domains. We offer a comprehensive range of Salesforce commerce cloud services including implementation, customization, integration, migration, and support, ensuring a seamless and hassle-free experience for our clients.
Our services
Salesforce Commerce Cloud B2B setup
Our Salesforce Commerce Cloud B2B services are designed to help you optimize your e-commerce operations, resulting in cost savings and increased revenue. We can help you with:
- Designing and developing a customized storefront that meets the unique needs of your B2B business, with features such as personalized catalogs, pricing, ordering workflows and account management.
- Creating a mobile-responsive design that optimizes the e-commerce storefront for mobile devices, ensuring an excellent user experience for mobile customers.
- Managing product information and ensuring accurate and up-to-date product data availability on the storefront.
- Enabling efficient order management with features such as bulk ordering, order approvals, and tracking.
- Integrating the B2B e-commerce platform with systems such as ERPs, CRMs, and marketing automation tools.
- Providing real-time analytics and reports to help you make data-driven decisions and continuously improve your e-commerce operations.
Salesforce Commerce Cloud B2C setup
Our Salesforce B2C Commerce Cloud services are designed to help you manage and customize shoppers’ online experiences, leading to increased customer attraction and loyalty. We can help you with:.
- Designing, developing and optimizing the storefront to provide a seamless user experience.
- Developing effective marketing and merchandising strategies to increase customer engagement and drive sales.
- Integrating e-commerce sites with social media and email marketing solutions to make communications more relevant and personalized to customers.
- Tracking and analyzing customer data and sales performance to provide insights and inform decision-making for future business strategies.
- Integrating secure and reliable payment gateways to ensure seamless and secure transactions for customers.
- Providing ongoing technical support and maintenance, ensuring that the e-commerce site runs smoothly and any issues are resolved quickly.
Salesforce Commerce Cloud integration
Our Salesforce Commerce Cloud integration services can help you improve your operational efficiency, reduce costs, and enhance customer satisfaction. We can help you integrating with:
- ERP systems such as SAP, Oracle, or Microsoft Dynamics that help you to synchronize order and inventory data across systems, enabling faster and more accurate order fulfillment.
- Payment gateways such as PayPal, Stripe etc. that enable secure and seamless payment processing.
- Shipping providers such as UPS, FedEx, and DHL that enable you to streamline shipping processes, automate label printing, and provide real-time shipping rates to customers.
- Marketing automation tools such as Marketo, HubSpot, or Pardot that enable you to personalize your marketing campaigns, segment customers, and track conversion rates.
- Customer service platforms such as Zendesk, Freshdesk, or Salesforce Service Cloud that enable you to provide seamless customer support, track customer interactions, and resolve issues quickly.
Salesforce Commerce Cloud performance analysis
Our Salesforce Commerce Cloud performance analysis services can help you to evaluate the performance of your Salesforce Commerce Cloud platform. We can help you with analyzing:
- Front-end performance of the platform including page load time, response time, and user experience.
- Code of the platform including JavaScript, CSS, and HTML, to identify areas that could be optimized to improve performance.
- Caching mechanisms used by the platform including browser caching, server caching, and CDN caching, to identify opportunities for optimization.
- Security mechanisms of the platform including SSL certificates, firewalls, and access controls, to ensure that they are configured correctly and are not impacting performance.
Order management
Our Salesforce Commerce Cloud order management services can help you to streamline and optimize your order management processes, improving customer satisfaction and increasing operational efficiency. We can help you with managing:
- Orders from multiple sales channels, including online marketplaces, social media platforms, and brick-and-mortar stores. You can view all orders at one place, track order status, and fulfill orders efficiently.
- Inventory across all sales channels, ensuring that you have the right products in stock to fulfill customer orders. The solution includes tools to track inventory levels, set reorder points, and manage stock transfers.
- Shipping and delivery, including carrier integration, shipping rules, and delivery tracking. This ensures that you can deliver orders quickly and efficiently, improving customer satisfaction.
- Returns and exchanges, including automated return labels, refund processing, and return tracking. This helps you to manage the return process efficiently, improving customer satisfaction.
Custom solutions
At our company, we understand that every business is unique, with its own set of requirements and challenges. That’s why we offer a range of custom solutions to help you achieve your goals. Our team of experts work closely with you to understand your specific needs and develop customized solutions that are tailored to your requirements. We can help you with:
- Integrating Commerce Cloud with other systems, such as ERP, CRM, or marketing automation platforms, create a seamless workflow that streamlines operations and increases efficiency.
- Developing custom functionality that meets your specific needs, such as custom product configurations, personalized product recommendations, or customized promotions and discounts.
- Designing and implementing custom workflows that automate processes and streamline operations, such as order management workflows, customer service workflows, or shipping and fulfillment workflows.
- Creating custom designs that reflect your brand and enhance the customer experience, such as custom themes, layouts, and user interfaces.
Why choose Technology Mindz for Salesforce Commerce Cloud services?
We develop and refine the finest features and functionalities of the Salesforce Commerce Cloud to let your customers live a fantastic online shopping experience.
Industries we serve
A decade of real-life experience helps us acquire expertise and domain knowledge of business models and processes across multiple industries.
Our projects
We contribute to hundreds of projects annually through technologies that accelerate performance and innovation across multiple industries.
September 19, 2023
Our client is an international registrar headquartered in Grand Rapids, Michigan, having customers of large international manufacturers and service providers to small and medium-sized family-owned businesses. The client had been using Salesforce for an extended period but had not fully utilized its capabilities. We’ve been working with them for the past year, assisting in unlocking the full potential of Salesforce.
September 19, 2023
Businesses often find it difficult to download multiple files at once in Salesforce. Considering this challenge, Technology Mindz created a better and more adaptable download management application that allows a user in Salesforce to download files in bulk, saving a lot of time in hand.
September 13, 2023
Our client is a Non-profit organization that has a network of transportation providers and serves older adults and people with mobility challenges, offering door-through-door and arm-through-arm rides for any purpose whenever they are needed. The organization supports sustainable community-based transportation for seniors and people with visual impairments.
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