CRM consulting – We accelerate performance and innovation

We help you build an efficient, focused, profitable business by turning your data into insights.

Technology Mindz provides end-to-end CRM consulting services from identification, implementation, and optimization.

We listen to understand your requirements and objectives. We work together to Get the most out of your Business.

Connecting is rewarding



    CRM dedicated services

    CRM consulting

    Providing comprehensive CRM consulting services that aim at solution identification, business assessment, roadmap implementation, change management, and more.

    CRM implementation

    Accelerating organizational performance and growth by implementing the optimized CRM.

    CRM integration

    Creating connected infrastructure that provides a connected experience by streamlining processes and workflows.

    CRM customization

    Incorporating new features or functionalities inaccessible in the default CRM environment.

    CRM automation

    Assisting in improving your business efficiency using CRM tools that allow sales, marketing, and service process automation.

    CRM migration

    Preparing a strategy for seamless transmission of data from one CRM to another, taking care of all the complexities.

    CRM revamp

    Facilitating the enablement of CRM for the entire life cycle, including development, migrations, updates, and integrations.

    CRM support

    Providing 360-degree monitoring, maintenance, management, and technical support that assures high user adoption.

    CRM report and dashboard

    Supporting you in creating, generating and visually displaying the most important data with impactful reports and dashboards.

    Industries we serve

    A decade of real-life experience helps us acquire expertise and domain knowledge of business models and processes across multiple industries.

    Salesforce products we work with

    We develop Salesforce products and build integrations with our sound theoretical knowledge and Salesforce best practices.
    Marketing cloud – Building a trusted relationship for life

    Customer data platform, Personalization, Engagement, Account engagement, Intelligence, Loyalty management, etc

    Experience cloud – Customer-first experience from anywhere

    Partner relationship management, business integrations customer service, building your experiences, connecting your customers, etc

    Salesforce Einstein – Rapid adoption of AI across Salesforce

    Built-in AI to engage with empathy, increases productivity, and scales connected customer experiences across the organization

    Tableau – Revealing the power of data

    Sales– turns data into measurable growth
    Service– insights from CSAT
    Marketing– data-driven insights for campaign optimization

    Mulesoft – Connected experience faster

    Anypoint exchange, design center, anypoint security, mule runtime engine, management center for connecting any system, anywhere

    Slack – Empowering collaboration

    Improves collaboration and communication between teams and helps to deliver exceptional experiences that accelerate business growth. It is beneficial for all teams, be it- sales, service, marketing or project management

    Our projects

    We contribute to hundreds of projects annually through technologies that accelerate performance and innovation across multiple industries.
    Custom calendar for an international registrar

    Our client is an international registrar headquartered in Grand Rapids, Michigan, having customers of large international manufacturers and service providers to small and medium-sized family-owned businesses. The client had been using Salesforce for an extended period but had not fully utilized its capabilities. We’ve been working with them for the past year, assisting in unlocking the full potential of Salesforce.

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    Download manager : download bulk files and static resources

    Businesses often find it difficult to download multiple files at once in Salesforce. Considering this challenge, Technology Mindz created a better and more adaptable download management application that allows a user in Salesforce to download files in bulk, saving a lot of time in hand.

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    System enhancements for a non-profit organization

    Our client is a Non-profit organization that has a network of transportation providers and serves older adults and people with mobility challenges, offering door-through-door and arm-through-arm rides for any purpose whenever they are needed. The organization supports sustainable community-based transportation for seniors and people with visual impairments.

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    Insights

    Providing technical knowledge creates a knowledgeable community. We are proud to know as knowledge warriors.
    Uncovering cost of IT downtime: Why outsourcing IT helpdesk is the solution

    IT helpdesks are critical to businesses in today's hyper-connected world. They are the first point of contact with employees, providing resolutions to their IT problems as quickly and efficiently as possible.  An efficient IT helpdesk is a vital component of organizations, ensuring that employees and users have access to timely [...]

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    Revolutionizing customer experiences: Leverage the potential of Salesforce Lightning

    Delivering excellent client experiences is essential in the fast-paced world of modern business. Businesses use CRM systems to simplify their processes and provide personalized services to their customers. That's where Salesforce Lightning comes in, assisting businesses like yours in improving productivity and user experiences. What is Salesforce Lightning? Salesforce Lightning [...]

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    Staff Augmentation Services
    Skills gap challenges: Harnessing the potential of staff augmentation for your business

    Finding the right individuals to build your team often feels like a jigsaw puzzle with missing pieces. The skills gap is an enormous challenge, a shared struggle, and an essential element in driving business success in today's dynamic industry. Skills gap: A challenge in modern business Consider the following scenario: [...]

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    Collaborate with us for performance enhancing innovations that add to your CRM value.

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    Learn about Technology Mindz value propositions.