Get the most out of Salesforce

Aims to provide a comprehensive range of services that extends your Salesforce capabilities and assists in diagnosing and rectifying system issues in an early phase.

Connecting with us is rewarding

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Years IT Sector Experience

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Years Domain Expertise

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Global Projects

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Domain Verticals

Salesforce managed services

As your organization grows and the systems become more complex, your Salesforce needs to be updated.Our Salesforce managed services is a one-stop shop that manages and evolves your Salesforce according to your business objectives.

Guaranteed SLA

With us, you get a guaranteed service level agreement with clearly written metrics, responsibilities, and expectations that we promise to deliver to you.

Efficient monitoring

Regularly monitor your Salesforce system for opportunities that improve performance and resolve issues as they arise.

Better control of projects

Assists in using Salesforce features that save time and money on your projects, thereby increasing the efficiency, productivity, and profitability of your organization.

Resource savings

Empowers you to save your resources for more critical tasks by taking care of all the Salesforce functionalities from implementation to adoption to evolution.

Global talent pool

Our Salesforce-certified consultants are spread across the globe, so you can avail of our services and get on-time support from wherever you desire.

Improved ROI

Help improve business ROI by making your sales pipeline efficient and increasing your lead conversion, win rate, revenue, and customer retention.

Salesforce services

Strategic planning

Assist in setting goals, enhancing business processes, and building a user-adoption strategy that helps you get long-term value from your Salesforce investment.

Salesforce optimization

Optimize your Salesforce to reduce technical debt, use unutilized features, ensure best practices are followed, and provide actionable recommendations.

Ongoing enhancements

Upgrade your Salesforce by keeping in line with the latest updates that streamline your processes and provide end-to-end visibility, enhancing your business productivity.

Technical support

Ensure seamless functioning of your Salesforce system by providing technical assistance and resolving all your queries with our active help desk that operates 24/7.

Industry experts

Our certified Salesforce experts with magnitude of experience in serving diverse industries, provide you with advisory assistance to help you get best out of Salesforce.

Integration

Have expertise in seamless integration of various external systems, thus getting all your required data in one central platform and helping you draw valuable insights from it easily.

Center of excellence

Our team aligns your business strategy with IT strategy and builds a COE that ensures everything is on the right lines, helping you achieve your company objectives.

Quarterly business review

Assist you in setting goals, preparing the roadmap, creating future-proof strategies, measuring performance, and evaluating everything that works on the set lines.

Analytics-driven reports and dashboards

Enables you to get a 360-degree customer view with impactful custom-built reports and dashboards, which helps to make informed strategies.

Lightning migration

Enhance the power of your CRM by ensuring a smooth transition of your old Salesforce to the lighting one. Thus providing a better user experience and smooth data flow.

Automation

Helps you take advantage of Salesforce automation features that speed up your business processes, curtail costs, and enables better customer and account management.

Updates and support

Our Salesforce experts keep an eye on updates and synchronize them in real-time with your Salesforce systems, keeping everything intact so you can continue your work hassle-free.

Salesforce products we work with

We customize Salesforce products and build integrations with our sound practical knowledge and Salesforce best practices.

Salesforce customer 360 – Accelerate growth and efficiencies

A single view of customer data across marketing, sales, commerce, production, service, finance, and across the organization.

Sales cloud - One platform for the complete sales process

Opportunity management, Sales automation, Forecast management, Revenue cloud, Sales engagement, Territory planning, etc

Service cloud – Winning hearts through a connected experience

Case management, Automation, Analytics, Self-service, Field-service, Digital engagement, Omni-channel engagement, etc

Marketing cloud – Building a trusted relationship for life

Customer data platform, Personalization, Engagement, Account engagement, Intelligence, Loyalty management, etc

Commerce cloud – Flexible tools, easy automation, trusted by leaders

B2C commerce, B2B commerce, D2C, Dynamic content management, AI for commerce, Order management, Payments, etc

Experience cloud – Customer-first experience from anywhere

Partner relationship management, business integrations customer service, building your experiences, connecting your customers, etc

Salesforce Einstein – Rapid adoption of AI across Salesforce

Built-in AI to engage with empathy, increases productivity, and scales connected customer experiences across the organization.

Tableau – Revealing the power of data

Sales– turns data into measurable growth.
Service– insights from CSAT.
Marketing– data-driven insights for campaign optimization.

Mulesoft – Connected experience faster

Anypoint exchange, design center, anypoint security, mule runtime engine, management center for connecting any system, anywhere

Slack – Empowering collaboration

Improves collaboration and communication between teams and helps to deliver exceptional experiences that accelerate business growth. It is beneficial for all teams, be it- sales, service, marketing or project management.

Pardot – all-in-one marketing automation solution

Streamlines business and automates marketing tasks. Creates targeted campaigns, generate and manage leads, nurture prospects, and track the performance of marketing efforts in real-time.

Industries we serve

A decade of real-life experience helps us acquire expertise and domain knowledge of business models and processes across multiple industries.

Advisory/Consulting

We assist in excelling the changing client behavior and delivering your valuable services promptly to help maintain the existing clientele while searching for new ones.

Real estate

We help transition to more efficient processes by helping you manage inventories, properties, accounts, site visits, and more.

Healthcare

We assist you in accelerating acquisition, registration, service, and innovation. Let your focus be on patients.

Education

We help to make work seamless by collaborating all data on admission, verification, assessment, alumni management, CRM etc., in one place.

Professional services

We equip you with technology that assists in proper management of projects, resource planning and delivering valuable services, which helps maintain the existing clientele while searching for new ones.

Banking and finance

We assist in addressing challenges like transitioning from traditional institutions to providing innovative solutions, meeting customer demands, preventing data breaches and more.

E-commerce

Our technology expertise empowers you to provide seamless experiences that inspire and convert modern connected shoppers that help you grow and succeed.

Information technology

We empower you to solve multiple issues, e.g. talent shortages, communication and collaboration between the team irrespective of where they are working.

Our projects

We develop Salesforce products and build integrations with our sound theoretical knowledge and Salesforce best practices.

How has a US non-profit organization increased their user satisfaction by upgrading Salesforce

September 30, 2022

Vivek Gupta

How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce Challenges-Poor performance due to legacy fields and code. -Slow transition time. Solution-Remove no longer used code and data models. -Refactor the remaining code. -Create code-free solutions for the objects where bulk processes fail. Results-Increased user satisfaction by [...]

How has a leading Canadian fintech company improved its customer’s financial situation by automating its process

September 28, 2022

Vivek Gupta

How has a leading Canadian fintech company improved its customer's financial situation by automating its process Challenges- Manual processing - Lack of standardization - Maintaining missing data of loan applications Solution- A central and customize system for managing proprietary lending process Results- Streamlined process for: - Faster loan application tracking [...]

How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects

September 12, 2022

Vivek Gupta

How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects Challenges- Prepare, manage, and schedule personalized emails for prospects. - Analyze the brand’s position in the market. - Give personalized and quick responses to all the comments and queries on social media. Solution- Installed and [...]

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How Salesforce’s Latest Tools Can Revolutionize Your Sales Process?

March 2, 2023

shashankmindz

Are you tired of spending hours on routine tasks and administrative work? Do you wish you could focus on selling and building relationships with your customers instead? Then you won't want to miss out on what these tools have to offer. By reducing the time you spend on routine tasks, [...]

Unlock the Power of Salesforce with ChatGPT Integration

February 10, 2023

palakprachit

Integrating ChatGPT with Salesforce provides real-time support, enhances accuracy and productivity, and improves the user experience, giving businesses an edge in customer relationship management.

Get The Most Out Of Your Salesforce Investment

February 8, 2023

palakprachit

Technology Mindz offers solutions to help businesses maximize their Salesforce investment and achieve a higher return on investment. By prioritizing KPIs like profitability and customer satisfaction, we offer services that cover customization, automation, data analytics and forecasting, and training and collaboration. Get more details by reading the blog.