Get the most out of Salesforce
Aims to provide a comprehensive range of services that extends your Salesforce capabilities and assists in diagnosing and rectifying system issues in an early phase.
Connecting with us is rewarding
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Salesforce managed services
As your organization grows and the systems become more complex, your Salesforce needs to be updated.Our Salesforce managed services is a one-stop shop that manages and evolves your Salesforce according to your business objectives.
Guaranteed SLA
With us, you get a guaranteed service level agreement with clearly written metrics, responsibilities, and expectations that we promise to deliver to you.
Efficient monitoring
Regularly monitor your Salesforce system for opportunities that improve performance and resolve issues as they arise.
Better control of projects
Assists in using Salesforce features that save time and money on your projects, thereby increasing the efficiency, productivity, and profitability of your organization.
Resource savings
Empowers you to save your resources for more critical tasks by taking care of all the Salesforce functionalities from implementation to adoption to evolution.
Global talent pool
Our Salesforce-certified consultants are spread across the globe, so you can avail of our services and get on-time support from wherever you desire.
Improved ROI
Help improve business ROI by making your sales pipeline efficient and increasing your lead conversion, win rate, revenue, and customer retention.
Salesforce services
Strategic planning
Assist in setting goals, enhancing business processes, and building a user-adoption strategy that helps you get long-term value from your Salesforce investment.
Salesforce optimization
Optimize your Salesforce to reduce technical debt, use unutilized features, ensure best practices are followed, and provide actionable recommendations.
Ongoing enhancements
Upgrade your Salesforce by keeping in line with the latest updates that streamline your processes and provide end-to-end visibility, enhancing your business productivity.
Technical support
Ensure seamless functioning of your Salesforce system by providing technical assistance and resolving all your queries with our active help desk that operates 24/7.
Industry experts
Our certified Salesforce experts with magnitude of experience in serving diverse industries, provide you with advisory assistance to help you get best out of Salesforce.
Integration
Have expertise in seamless integration of various external systems, thus getting all your required data in one central platform and helping you draw valuable insights from it easily.
Center of excellence
Our team aligns your business strategy with IT strategy and builds a COE that ensures everything is on the right lines, helping you achieve your company objectives.
Quarterly business review
Assist you in setting goals, preparing the roadmap, creating future-proof strategies, measuring performance, and evaluating everything that works on the set lines.
Analytics-driven reports and dashboards
Enables you to get a 360-degree customer view with impactful custom-built reports and dashboards, which helps to make informed strategies.
Lightning migration
Enhance the power of your CRM by ensuring a smooth transition of your old Salesforce to the lighting one. Thus providing a better user experience and smooth data flow.
Automation
Helps you take advantage of Salesforce automation features that speed up your business processes, curtail costs, and enables better customer and account management.
Updates and support
Our Salesforce experts keep an eye on updates and synchronize them in real-time with your Salesforce systems, keeping everything intact so you can continue your work hassle-free.
Salesforce products we work with
We customize Salesforce products and build integrations with our sound practical knowledge and Salesforce best practices.
Salesforce customer 360 – Accelerate growth and efficiencies
A single view of customer data across marketing, sales, commerce, production, service, finance, and across the organization.
Marketing cloud – Building a trusted relationship for life
Customer data platform, Personalization, Engagement, Account engagement, Intelligence, Loyalty management, etc
Experience cloud – Customer-first experience from anywhere
Partner relationship management, business integrations customer service, building your experiences, connecting your customers, etc
Salesforce Einstein – Rapid adoption of AI across Salesforce
Built-in AI to engage with empathy, increases productivity, and scales connected customer experiences across the organization.
Tableau – Revealing the power of data
Sales– turns data into measurable growth.
Service– insights from CSAT.
Marketing– data-driven insights for campaign optimization.
Mulesoft – Connected experience faster
Anypoint exchange, design center, anypoint security, mule runtime engine, management center for connecting any system, anywhere
Slack – Empowering collaboration
Improves collaboration and communication between teams and helps to deliver exceptional experiences that accelerate business growth. It is beneficial for all teams, be it- sales, service, marketing or project management.
Industries we serve
A decade of real-life experience helps us acquire expertise and domain knowledge of business models and processes across multiple industries.
Our projects
We develop Salesforce products and build integrations with our sound theoretical knowledge and Salesforce best practices.
September 30, 2022
How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce Challenges-Poor performance due to legacy fields and code. -Slow transition time. Solution-Remove no longer used code and data models. -Refactor the remaining code. -Create code-free solutions for the objects where bulk processes fail. Results-Increased user satisfaction by [...]
September 28, 2022
How has a leading Canadian fintech company improved its customer's financial situation by automating its process Challenges- Manual processing - Lack of standardization - Maintaining missing data of loan applications Solution- A central and customize system for managing proprietary lending process Results- Streamlined process for: - Faster loan application tracking [...]
September 12, 2022
How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects Challenges- Prepare, manage, and schedule personalized emails for prospects. - Analyze the brand’s position in the market. - Give personalized and quick responses to all the comments and queries on social media. Solution- Installed and [...]
Insights
Providing technical knowledge creates a knowledgeable community. We are proud to know as knowledge warriors.
March 2, 2023
Are you tired of spending hours on routine tasks and administrative work? Do you wish you could focus on selling and building relationships with your customers instead? Then you won't want to miss out on what these tools have to offer. By reducing the time you spend on routine tasks, [...]
February 10, 2023
Integrating ChatGPT with Salesforce provides real-time support, enhances accuracy and productivity, and improves the user experience, giving businesses an edge in customer relationship management.
February 8, 2023
Technology Mindz offers solutions to help businesses maximize their Salesforce investment and achieve a higher return on investment. By prioritizing KPIs like profitability and customer satisfaction, we offer services that cover customization, automation, data analytics and forecasting, and training and collaboration. Get more details by reading the blog.