Get the most out of Salesforce consulting service

Focus on increasing lead conversion, customer retention, sales revenue, win rate, case resolution, and much more.

Connecting is rewarding

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    Years IT Sector Experience

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    Years Domain Expertise

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    Global Projects

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    Domain Verticals

    Salesforce consulting

    We focus on providing a holistic Salesforce experience that aids you in becoming a customer-first company and improves your business performance.
    30% Increase In lead conversion

    Optimized Salesforce helps identify sales opportunities, qualify leads before initiating the sales process, increase win rate, and measure lead-conversion efforts.

    28% Increase in sales revenue

    Optimized Salesforce assists in effectively managing leads by gaining insights from customer data touch points which in turn helps to drive more sales.

    45% Increase in customer retention

    Optimized Salesforce assists in understanding customers' behavior and empowers you to give a personalized offering to them, which they desire.

    Operational efficient

    We help streamline your processes via Salesforce, enhancing your operational performance and providing you with a competitive advantage.

    Transformation experts

    Our dynamic experts fine-tune the features of Salesforce that best suit your requirements and meet your critical business needs.

    Customer centric strategy

    We assist in devising strategies from Salesforce insights to help you engage customers and exceed their expectations.

    Strategic guidance

    Our experienced Salesforce consultants guide you in improving/adapting Salesforce and enhancing its capabilities to solve your business challenges.

    Outcome based coaching

    Our objective-based approach gives you the edge you need to prove the impact of your sales, marketing, or service enablement programs.

    Critical support

    Our certified Salesforce experts provide you with on-time assistance for a seamless experience using Salesforce and its products.

    37% increase in win rate

    Optimized Salesforce helps fine-tune the processes and strategies by tracking competition, collaborating as a team, leveraging relationships, etc.

    31 % Quicker case resolution

    Optimized Salesforce reduces your case resolution time by improving the quality of your service and addressing your customer concerns promptly.

    Actionable reports

    Optimized Salesforce helps you create Salesforce dashboards that help you visualize success patterns and get actionable insights for making better-informed decisions.

    Our process

    • 1
      Defining business objectives

      We start by understanding your business, the challenges you want to overcome, and your long-term goals so that we can get the best out of Salesforce for you.

    • 2
      Mapping to Salesforce features

      We align your business goals with the features of the Salesforce, to provide you with a seamless experience and make your task simpler.

    • 3
      Identifying Salesforce editions

      Now we know the challenges of your business, we suggest you a suitable Salesforce editions or version or customization that fits your business.

    • 4
      Designing an integrated process

      We work in sync with you to analyze your requirements and design a process that helps you use Salesforce functionalities in a better way.

    • 5
      Building user adoption strategy

      As your Salesforce consulting partner, we will help you utilize your system to its maximum potential by providing requisite training and support.

    • 6
      Dedicated after-launch support

      We go that extra mile to help you use the Salesforce features and configurations with a better approach for the greater advantage of your business.

    Salesforce products we work with

    We develop Salesforce products and build integrations with our sound theoretical knowledge and Salesforce best practices.
    Salesforce customer 360 – Accelerate growth and efficiencies

    A single view of customer data across marketing, sales, commerce, production, service, finance, and across the organization

    Sales cloud - One platform for the complete sales process

    Opportunity management, Sales automation, Forecast management, Revenue cloud, Sales engagement, Territory planning, etc

    Service cloud – Winning hearts through a connected experience

    Case management, Automation, Analytics, Self-service, Field-service, Digital engagement, Omni-channel engagement, etc

    Marketing cloud – Building a trusted relationship for life

    Customer data platform, Personalization, Engagement, Account engagement, Intelligence, Loyalty management, etc

    Commerce cloud – Flexible tools, easy automation, trusted by leaders

    B2C commerce, B2B commerce, D2C, Dynamic content management, AI for commerce, Order management, Payments, etc

    Experience cloud – Customer-first experience from anywhere

    Partner relationship management, business integrations customer service, building your experiences, connecting your customers, etc

    Salesforce Einstein – Rapid adoption of AI across Salesforce

    Built-in AI to engage with empathy, increases productivity, and scales connected customer experiences across the organization

    Tableau – Revealing the power of data

    Sales– turns data into measurable growth.
    Service– insights from CSAT.
    Marketing– data-driven insights for campaign optimization.

    Mulesoft – Connected experience faster

    Anypoint exchange, design center, anypoint security, mule runtime engine, management center for connecting any system, anywhere

    Slack – Empowering collaboration

    Improves collaboration and communication between teams and helps to deliver exceptional experiences that accelerate business growth. It is beneficial for all teams, be it- sales, service, marketing or project management.

    Industries we serve

    A decade of real-life experience helps us acquire expertise and domain knowledge of business models and processes across multiple industries.

    Our projects

    We contribute to hundreds of projects annually through technologies that accelerate performance and innovation across multiple industries.
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    How did a US non-profit organization increased their user satisfaction by upgrading Salesforce

    How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce Challenges-Poor performance due to legacy fields and code. -Slow transition time. Solution-Remove no longer used code and data models. -Refactor the remaining code. -Create code-free solutions for the objects where bulk processes fail. Results-Increased user satisfaction by [...]

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    How has a leading Canadian fintech company improved its customer's financial situation by automating its process
    How has a leading Canadian fintech company improved its customer’s financial situation by automating its process

    How has a leading Canadian fintech company improved its customer's financial situation by automating its process Challenges- Manual processing - Lack of standardization - Maintaining missing data of loan applications Solution- A central and customize system for managing proprietary lending process Results- Streamlined process for: - Faster loan application tracking [...]

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    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects
    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects

    How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects Challenges- Prepare, manage, and schedule personalized emails for prospects. - Analyze the brand’s position in the market. - Give personalized and quick responses to all the comments and queries on social media. Solution- Installed and [...]

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    Insights

    Providing technical knowledge creates a knowledgeable community. We are proud to know as knowledge warriors
    Unleash the true potential of your business by Salesforce optimization

    Discover how we have helped our clients exceed their customer expectations by achieving benchmark metrics after optimizing their Salesforce.

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    Improve your company’s productivity with IT Staff Augmentation

    IT staffing has evolved as a new normal for companies worldwide. It gives you leverage to extend your IT team with highly-skilled resources from all over the globe while eliminating the effort and time for hiring and onboarding. According to the research, nearly 54% of companies worldwide are experiencing shortage […]

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    A Complete Guide To Choosing The Right CRM for your Business

    Do you want to leverage the power of a CRM to build a healthy relationship with your customers and give them the best buying experience?  With an array of options available, you may get confused about choosing the right CRM for your business. You don’t need to worry about that. […]

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    What our customers are saying about us

    Technology Mindz was a great partner for us to help redesign our salesforce environment. We could not use our current Salesforce environment to support our business processes or sales or contract management processes. Technology Mindz has helped us change the Salesforce configuration to support our business process and customer engagement.

    Dustin Fennell

    Technology Mindz was a great partner for us to help redesign our salesforce environment. We could not use our current Salesforce environment to support our business processes or sales or contract management processes. Technology Mindz has helped us change the Salesforce configuration to support our business process and customer engagement.

    Global Agricultural company

    Technology Mindz come our rescue with our Salesforce Org! Technology Mindz was able to provide the proper assistance when I could not get help from Salesforce Technical Support and were extremely intelligent. Every meeting brought us closer to finishing our requests, and every time we talked, announced that the request had been completed and the coding had been fixed.

    Sara Hernandez

    Technology Mindz was a great partner for us to help redesign our salesforce environment. We could not use our current Salesforce environment to support our business processes or sales or contract management processes. Technology Mindz has helped us change the Salesforce configuration to support our business process and customer engagement.

    Dustin Fennell

    Technology Mindz was a great partner for us to help redesign our salesforce environment. We could not use our current Salesforce environment to support our business processes or sales or contract management processes. Technology Mindz has helped us change the Salesforce configuration to support our business process and customer engagement.

    Global Agricultural company

    Technology Mindz come our rescue with our Salesforce Org! Technology Mindz was able to provide the proper assistance when I could not get help from Salesforce Technical Support and were extremely intelligent. Every meeting brought us closer to finishing our requests, and every time we talked, announced that the request had been completed and the coding had been fixed.

    Sara Hernandez

    Stimulate Your Business Growth With Us

    Collaborate with us for performance enhancing innovations that add to your Salesforce value.

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