Great service is important to keep your existing customers happy as well as lure in potential ones. Customers constantly want brands and businesses to provide quick and personalized communications along with reliable and trustworthy support. Salesforce, the world’s leading-edge CRM platform, recently introduced Service GPT – a unique solution that […]
Businesses should adapt to new technologies to grow their operations and stay ahead of their competition. With advanced technology and new features on the horizon, organizations need experts on their teams who can adapt to these emerging innovations. As a result, organizations should have access to diversified talent. However, hiring […]
Artificial intelligence (AI) has completely reshaped the landscape of marketing by allowing businesses to effectively offer their products to a wider demographic. Salesforce, an established CRM tool, continues to innovate in this space with its most recent innovation, Marketing GPT. Marketing GPT, part of the Einstein GPT package, uses generative […]
Cybersecurity is a growing concern for businesses of all sizes. In 2021, the average cost of a data breach was $4.24 million, and that number is only expected to increase in the coming years. As a result, businesses are looking for ways to improve their cybersecurity posture. One way to […]
