Boosting payment approvals & reducing chargebacks for a leading payment authentication provider
Challenges
1- High chargeback rates leading to revenue loss.
2- Low payment authorization rates affecting business growth.
3- Compliance concerns with evolving payment security regulations.
Solutions
1- Implemented EMV 3-D Secure authentication for higher authorization rates.
2- Integrated AI-powered fraud detection to minimize chargebacks.
3- Ensured seamless compliance with payment industry regulations.
Results
1- 45% reduction in chargebacks within three months.
2- 38% increase in payment authorization rates.
3- 100% compliance with EMV 3-D Secure regulations.
Our client is a leading provider of consumer authentication solutions, specializing in EMV 3-D Secure technology. Their goal is to help e-commerce merchants increase approvals, reduce fraud, and maintain compliance.
The company was struggling with high chargeback rates, resulting in revenue loss and operational inefficiencies. Additionally, their payment authorization rates were below industry standards, leading to missed revenue opportunities. They needed a solution that could enhance security while maintaining a seamless customer experience and ensuring full compliance with evolving regulations.
We implemented EMV 3-D Secure authentication to strengthen payment security and increase authorization rates. To further mitigate fraud, we integrated AI-powered fraud detection, which helped in identifying and blocking suspicious transactions. Additionally, we ensured full compliance with security regulations by automating compliance tracking and reporting.
- Chargebacks were increasing, leading to lost revenue and merchant dissatisfaction.
- Many legitimate transactions were being declined, affecting business growth.
- Changing security regulations created complexities in maintaining compliance without disrupting the customer experience.
- Implemented an advanced authentication process to verify transactions securely.
- Deployed machine learning algorithms to detect and prevent fraudulent activities in real-time.
- Ensured the company met all industry standards, reducing risks of non-compliance penalties
45%
Reduction in Chargebacks
Chargebacks dropped significantly, improving financial stability.
38%
Increase in Payment Authorization Rates
More transactions were successfully processed, boosting revenue.
100%
Compliance Achieved
The company met all security regulations without disrupting customer experience.
