DevOps center setup for a non-profit organization

DevOps center setup for a non-profit organization

Challenges

1- Fragmented development processes.

2- Slow deployment cycles causing delays.

3- High operational costs due to manual efforts and errors.

Solutions

1- Assessed and redefined existing workflows and tools.

2- Introduced a Salesforce DevOps Center to automate deployments and testing.

3- Fostered collaboration through redesigned workflows and team upskilling.

Results

- Deployment times reduced by 90%, from weeks to hours.
- Defects post-deployment decreased by 80%.
- Improved team productivity and operational costs reduced by 30%.

Our client is a non-profit organization dedicated to providing accessible transportation services to older adults and individuals with mobility challenges. Their door-through-door and arm-through-arm rides ensure their beneficiaries reach their destinations safely and with dignity.

The client faced significant hurdles with their deployment processes, characterized by fragmented environments, manual errors, and poor collaboration across teams. These challenges resulted in delayed releases, inconsistent quality, and increased operational costs. To remain agile and responsive to community needs and regulatory requirements, they sought a reliable technology partner to streamline their operations and introduce robust DevOps practices.

We partnered with the client to establish a Salesforce DevOps Center tailored to their unique needs. By integrating automated tools, redefining workflows, and fostering cross-functional collaboration, we transformed their software development lifecycle. This transformation enabled them to improve efficiency, reduce errors, and respond swiftly to changing demands.

Key Industry

- Non-profit

Key Pains

- Disconnected teams and cumbersome manual processes delayed releases.
- High costs and frequent errors undermined efficiency and quality.

Product Mix

- Salesforce DevOps Center

The outcome
  • Teams across development, operations, and quality assurance worked in silos, leading to inefficiencies and misalignment.
  • Releasing updates relied on tedious manual steps, increasing the risk of human error, downtime, and inconsistent environments.
  • The growing complexity of Salesforce implementations made it harder to manage processes effectively without automation.
  • Absence of automated testing pipelines resulted in post-deployment issues and inconsistent code quality.
  • Delayed releases reduced the client’s ability to adapt swiftly to regulatory changes and market demands.
  • Conducted a detailed review of the client’s workflows, tools, and team capabilities to identify bottlenecks and areas for improvement.
  • Integrated Salesforce DevOps Center and GitHub to streamline version control, testing, and deployment.
  • Established collaborative workflows for better code reviews, compliance tracking, and team synergy.
  • Set up pipelines for continuous integration, testing, and deployment to minimize manual efforts and errors.

90%

Accelerated Deployment

Deployment times reduced by 90%, enabling the client to release updates in hours instead of weeks.

80%

Enhanced Code Quality

Automated testing decreased defects post-deployment by 80%, ensuring stable and consistent performance.

50%

Improved Team Productivity

Cross-functional collaboration and automation led to a 50% increase in team efficiency.

30%

Cost Optimization

Reduced manual efforts and downtime resulted in a 30% reduction in operational costs.

Strategic Agility

Faster, error-free releases allowed the client to adapt quickly to regulatory requirements and community needs.

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