How has a leading automobile company improved sales by providing hyper-personalized experiences to its prospects
Ninety percent of car purchases start online. To thrive in this highly competitive market, our client, the leading automobile company, aims to provide an exceptional personalized experience to its prospects and customers. Their ultimate goal is to acquire new customers and increase their loyalty to the brand. The company strives to ensure that its team is fully equipped to deliver high-quality services, inspiring prospects to buy its products.
The company was in search of a solution to enhance their client’s experience, provide quick-adequate support and increase overall work efficiency. They approached us with an objective:
Configurations of marketing cloud to set up Journey builder.
Topics and Keyword configuration.
Engagement Console Configuration.
Analysis Console Configurations.