How has a U.S. non-profit organization increased their user satisfaction by upgrading Salesforce
-Poor performance due to legacy fields and code.
-Slow transition time.
-Remove no longer used code and data models.
-Refactor the remaining code.
-Create code-free solutions for the objects where bulk processes fail.
-Increased user satisfaction by increasing transaction speed.
-Improved response to change by using no-code logic builders.
Our client is the largest organization of scientists, psychologists, clinicians, educators, consultants, and students in the United States. Their Salesforce Implementation was 12 years old and had gathered a lot of technical debt over the years resulting in performance degradation.
They were seeking a technology partner to help them refactor the implementation and replace the code with the newer no-code options to upgrade their Salesforce performance.
We reviewed and analyzed their current business logic implementation on the Sales cloud and came up with recommendations on refactoring scope.
Healthcare education, Non-Profit member association
Poor performance and transition time due to old Salesforce implementation